Orders and delivery
How long does delivery take?
3 to 5 days within the United States, with free tracked shipping.
How do I track my order?
Your tracking link is emailed when the order ships. See Track your order.
Do you ship outside the US?
Not yet. US addresses only.
The lantern
How big is it?
About the size of a soda can: 12 cm (4.7 in) tall and 7 cm (2.76 in) wide.
Will it fully charge my phone?
No. The battery is 2000mAh, which is less than one full charge for most phones. Think of it as an emergency top-up.
Is it waterproof?
It is rated IPX4, which means splash resistant. It handles splashes and light rain. Don't submerge it.
Can I rely on solar alone?
Solar keeps it topped up when it sits in the sun. For a full charge before a trip or a storm, use the USB-C cable.
Returns
What if I don't like it?
Send it back within 90 days of delivery for a refund of what you paid. See Returns.
What if it arrives damaged?
Email support@solaremergencylantern.com with a photo. We replace it free or refund you, with no return needed.
More help: Power outage checklist and Car emergency kit list.